Frequently Asked Questions

  1. How do I check the shipping status of my order?

    To inquire about the status of your order, simply log in to your account on RangoliRouge.com to view your order details and shipping status.

  2. What if I want to return or replace my order after receiving it?

    To return or replace your order, please inform us with a valid reason within 7 days of delivery. You will need to follow the complete process for returns and replacements. For more details, please review our Returns and Replacements Policy on RangoliRouge.com.

  3. What are your delivery charges?

    We offer a flat delivery charge of 200 PKR for all orders across Pakistan.

  4. How do I pay for products on RangoliRouge.com?

    We offer various payment methods for your convenience: Cash on Delivery: Pay when your product arrives at your doorstep. MasterCard EasyPaisa JazzCash Debit Cards

  5. What is the delivery time?

    We aim to dispatch all orders as quickly as possible. The average delivery time is 3-7 days.

  6. How reliable is your delivery service method?

    We deliver all orders safely through trusted courier services like Postex & TRAX to ensure your order reaches you without any issues.

  7. What if my order is lost or damaged?

    We take full responsibility for your order. In the unlikely event that your order is lost or damaged, we will provide a full refund.

  8. Do you have limits on how much product I can order?

    No, there is no limit to how many products you can order from RangoliRouge.com.

  9. How can I update my order?

    Once an order has started processing, we are unable to make changes to it, including updates to shipping information or product selections. Please review your order carefully before finalizing your purchase.

  10. How can I cancel an order?

    To cancel an order, please contact our customer service immediately at +92 (337) 8639117. Please note that we ship orders quickly, and cancellations may not always be guaranteed.

  11. Do you ship internationally?

    At this moment, we only ship within Pakistan.

  12. Where can I find Rangol Rouge products in store?

    Currently, Rangoli Rouge products are available exclusively online through RangoliRouge.com.

  13. What if I didn’t receive my tracking email?

    If you haven't received your tracking email, please contact our customer service at +92 (337) 8639117, and we will assist you.

  14. What do I do if tracking says my package was delivered, but I never received it?

    If your tracking shows that the package was delivered, but you haven’t received it, please contact customer service immediately at +92 (337) 8639117.

  15. Why is my order incomplete?

    If items are missing from your order, it may be because they were out of stock. Please contact customer service at +92 (337) 8639117 if you have any questions about your purchase.

  16. Why was my order modified?

    RangoliRouge.com reserves the right to modify or cancel any order if necessary, in accordance with our policies.